Last Updated: July 10, 2025
Welcome to Echo Voyages. These Terms & Conditions outline the rules and regulations for booking and traveling on cruises organized by Echo Voyages, based in Vancouver, Canada.
All bookings must be made through our official website, by phone, or via authorized partners. Full payment or a deposit may be required at the time of booking to secure your reservation.
Payments can be made by credit card or other accepted payment methods listed on our website. All prices are shown in Canadian dollars (CAD) and include applicable taxes unless otherwise stated.
Cancellation policies vary depending on the cruise package. Please refer to our Refund Policy for detailed information on cancellations, changes, and refund timelines.
Echo Voyages reserves the right to adjust itineraries due to weather, safety, or operational considerations. We will make reasonable efforts to inform guests of any significant changes in advance.
Passengers are responsible for complying with local laws, passport and visa requirements, and any health or vaccination regulations for destinations visited.
Echo Voyages is not liable for any loss, injury, or damage to persons or property that may occur during a cruise, except where required by Canadian law.
Your use of our website is also governed by our Privacy Policy and Cookie Policy.
[email protected]
For refund requests and policy questions
+1 613-448-1038
Monday-Friday, 9 AM - 6 PM PST
Echo Voyages Customer Service
1250 West Hastings Street, Suite 1400
Vancouver, BC V6E 4T5
Canada
Email: Within 24 hours
Phone: Immediate assistance
During business hours