How we use cookies and tracking technologies on our website
Last Updated: July 10, 2025
Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences, enabling certain functionality, and helping us understand how you use our site.
Echo Voyages uses cookies and similar tracking technologies for several purposes:
These cookies are necessary for our website to function properly. They enable basic features like navigation, security, and access to secure areas. The website cannot function properly without these cookies.
| Cookie Name | Purpose | Duration |
|---|---|---|
| PHPSESSID | Maintains user session state | Session |
| cookieConsent | Stores your cookie preferences | 1 year |
| csrf_token | Security protection against cross-site attacks | Session |
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our website performance and user experience.
| Service | Cookies Used | Purpose | Duration |
|---|---|---|---|
| Google Analytics | _ga, _ga_*, _gid | Website traffic analysis and user behavior tracking | 2 years / 24 hours |
| Hotjar | _hjSessionUser_*, _hjSession_* | Heat mapping and user session recording | 1 year / 30 minutes |
These cookies are used to track visitors across websites and display advertisements that are relevant and engaging. They may be set by us or by third-party advertising partners.
| Service | Cookies Used | Purpose | Duration |
|---|---|---|---|
| Google Ads | _gcl_au, NID, IDE | Ad targeting and conversion tracking | 90 days / 6 months / 2 years |
| Facebook Pixel | _fbp, _fbc | Social media advertising and remarketing | 90 days |
| Microsoft Advertising | _uet | Bing Ads conversion tracking | 90 days |
These cookies remember your preferences and settings to provide you with a more personalized experience when you return to our website.
| Cookie Name | Purpose | Duration |
|---|---|---|
| language_preference | Remembers your language selection | 1 year |
| newsletter_dismissed | Remembers if you've dismissed newsletter signup | 30 days |
| theme_preference | Stores display preferences | 1 year |
Some cookies on our website are set by third-party services. We use reputable partners who comply with data protection regulations:
When you first visit our website, you'll see a cookie consent banner that allows you to:
You can also manage cookies through your browser settings. Here's how to do it in popular browsers:
You can opt out of specific third-party tracking services:
If you disable essential cookies, some parts of our website may not function properly, including:
Disabling analytics cookies will:
Disabling marketing cookies will:
We are committed to protecting your privacy and ensuring the security of cookie data:
Some of our third-party service providers may transfer cookie data outside of Canada. We ensure that adequate safeguards are in place to protect your information during these transfers, including:
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make significant changes, we will:
If you have questions about our cookie practices or need help managing your preferences, please contact us:
Email: [email protected]
Phone: +1 613-448-1038
Monday-Friday, 9 AM - 5 PM PST
You can update your cookie preferences at any time by:
Cookies help us provide you with a better experience by remembering your preferences, such as your preferred language or whether you've already signed up for our newsletter. They also help us understand which pages are most popular so we can improve our website for all visitors.